Special Programs

 

WHO CAN RECEIVE CAP SERVICES?

Applicants, clients, and former clients of DR and clients of other agencies and programs receiving Rehabilitation Act funds are eligible to receive services through the Client Assistance Program.

WHEN SHOULD YOU CONTACT THE CAP ADVOCATE?

You have been denied an application for Rehabilitation Act funded services.

It takes more than 60 days to determine if you are eligible for rehabilitation services from DR.

          You disagree with a decision that you are ineligible for services
.

You are dissatisfied with a decision to deny you services.

You are dissatisfied with you DR Individual Plan for Employment (IPE) and you have not been able to resolve the differences with your counselor.

           You disagree with your case closure by a service provider.

You have problems with other agencies or training facilities that are preventing you from achieving your vocational goals as stated in your IPE.

You have a possible employment discrimination issue (advice & referral services only.) 

TIPS ON WORKING WITH DR

     Read the Client Information Booklet provided by DR.

Keep all documents related to your case.

Your relationship with DR is a partnership ~ know both your rights and responsibilities.

DR is a state agency with regulations and policies.  The process can take time and be very frustrating.  Ask questions if you believe your case moves too slowly or don't understand what your counselor is doing.

If you cannot keep an appointment be sure to notify your counselor.

Expenses must be authorized in advance by your counselor.

Stay in contact with your counselor (at least monthly) even when things are going well.  If a problem develops, let your counselor know immediately.